Integrating your WooCommerce store with BotSailor revolutionizes your e-commerce operations by automating customer interactions through WhatsApp. This integration enables you to send order notifications, verify cash-on-delivery (COD) orders, recover abandoned carts, and display products directly within WhatsApp, thereby enhancing customer engagement and boosting sales.
1. Automated Order Notifications:
Keep your customers informed by sending real-time order updates via WhatsApp. Whether it's order confirmations, shipping updates, or delivery notifications, ensure timely communication throughout the purchasing process.
2. Cash-on-Delivery (COD) Verification:
Streamline COD orders by automating verification messages. Confirm orders with customers promptly, reducing the risk of fraudulent transactions and enhancing operational efficiency.
3. Abandoned Cart Recovery:
Recover potential lost sales by sending automated reminders to customers who have abandoned their carts. Encourage them to complete their purchases with personalized messages and incentives.
4. Product Display Within WhatsApp:
Showcase your WooCommerce products directly in WhatsApp chats. Provide customers with interactive product lists, complete with images, descriptions, and prices, facilitating a seamless shopping experience.
In your WordPress dashboard, navigate to WooCommerce > Settings > Advanced > REST API.
Click on 'Add key' , provide a description, select a user, and set permissions to 'Read/Write'.
Generate the API key and note down the Consumer Key and Consumer Secret.
In your BotSailor dashboard, go to the 'Integration' section and select 'E-Commerce'.
Click on 'New', choose 'WooCommerce', and enter the required details:
Profile Name: A name for your store profile.
Store URL: Your WordPress site URL.
Consumer Key: The key generated in WooCommerce.
Consumer Secret: The secret generated in WooCommerce.
o Save the integration settings.
Utilize BotSailor's Webhook Workflow to automate order notifications and COD verifications.
Set up webhooks in WooCommerce to trigger specific actions in BotSailor based on order events.
Download and install the WooCommerce Abandoned Cart Webhook Plugin.
Configure the plugin to capture abandoned cart data and send it to BotSailor for automated follow-ups via WhatsApp.
Set up HTTP API integration in BotSailor to fetch WooCommerce product data.
Configure bot flows to display products as interactive messages within WhatsApp, allowing customers to browse and select products seamlessly.
By following these steps, you can fully leverage BotSailor's WooCommerce integration to enhance customer engagement, streamline order management, and drive sales growth.
Experience the future of e-commerce communication with BotSailor's comprehensive WooCommerce integration.