BotSailor’s Flowbuilder is an intuitive, visual drag-and-drop editor designed to help you automate your business communications effortlessly.
Whether you are nurturing leads, answering FAQs, or driving sales, Flowbuilder empowers you to create dynamic conversation flows without needing any coding skills.
With Flowbuilder, you're not just building a bot — you're building a smart, automated experience that works for your business 24/7.
Here’s a closer look at each element available when designing a bot flow:
Send simple text messages to users. Ideal for greetings, updates, confirmations, or FAQs.
Example: “Hi there! 👋 How can we assist you today?”
Share visual content with your audience. Great for product photos, event banners, or showcasing special offers.
Example: Sending a beautiful product catalog image when a user asks about new arrivals.
Deliver impactful videos directly through chat. Perfect for product demos, welcome videos, testimonials, or promotional ads.
Example: "Watch this 30-second demo to see how it works!"
Share voice notes, greetings, or audio instructions. Helps make conversations more personal and engaging.
Example: Sending a voice greeting from the CEO to welcome new subscribers.
Send downloadable files such as PDF brochures, manuals, price lists, or eBooks.
Example: “Here’s our 2025 Pricing Guide. 📄 Click to download!”
Create buttons, lists, and quick reply options to make the chat more dynamic.
Example: Show options like "Book Now," "Contact Support," or "View Products" so users can easily navigate.
Insert Call-to-Action buttons that redirect users to any external URL.
Example: "Visit Our Store" button linked to your eCommerce site.
Request users to share their current location.
Example: Useful for confirming delivery addresses for a courier service or food order.
Trigger external APIs to fetch or send real-time data within the conversation.
Example: Fetching order status from your eCommerce backend when a user asks, "Where is my order?"
Connect to a Google Sheet to dynamically pull information or update records during a chat.
Example: Checking available appointment slots from a Google Sheet and offering booking options instantly.
Specifically create optimized flows tailored for WhatsApp conversations.
Example: Greeting new WhatsApp users with a welcome kit and interactive menus.
Prompt users to enter data like names, emails, feedback, or any other custom information.
Example: "What's your email address so we can send you the brochure?"
Let BotSailor auto-respond intelligently based on user queries using AI detection.
Example: If someone types "pricing," the AI can auto-trigger the pricing flow without needing keyword matching.
Set conditional logic based on user responses or attributes to branch conversations.
Example: If the user selects "Premium Customer," show them premium services; otherwise, show regular services.
Send WhatsApp pre-approved template messages outside the 24-hour messaging window.
Example: Sending a "Thanks for your inquiry" follow-up message after 24 hours.
Follow these easy steps to create your first bot flow:
BotSailor’s Flowbuilder is your ultimate tool to automate, personalize, and scale customer conversations across multiple platforms.
Whether you want to collect leads, send offers, provide support, or drive engagement, Flowbuilder gives you everything you need — visually and efficiently.
Start building your first flow today and let your chatbot work smarter for you!