Introduction to Facebook Comment Automation in BotSailor

🧭 Introduction

Facebook engagement doesn’t stop at just publishing a post. To increase interaction, generate leads, and provide instant support, comment automation is essential. With BotSailor’s Facebook Comment Automation module, you can automatically reply to comments, send private messages, auto-comment on posts, and manage campaign data — all in one place.

This documentation introduces the layout and features of the Facebook Comment Automation section so you can start running full campaigns in just a few clicks.

💡 Use Cases

Automatically reply to users commenting on Facebook posts
Send inbox replies after a comment
Leave pre-written comments to increase engagement
Track and report performance of all campaigns
Manage post-specific campaigns with unique Post IDs

🛠️ How to Set Up Facebook Comment Automation

1️⃣ Open the Comment Automation Panel

From the left sidebar, click on the Comment Automation section and then choose the Facebook Comment icon.

2️⃣ Select a Facebook Page

From the list of connected pages, choose the one you want to automate (e.g., La Zonè).

3️⃣ Enable Full Page Campaign

Click “Enable Full Page Reply” to activate auto comment & inbox reply for all posts on the page.
This allows BotSailor to handle comments on all future posts automatically.

4️⃣ View Campaign Reports

Click “See Campaign Reports” to track the performance of your automation.
You’ll be able to view metrics such as comment count, inbox reply status, and more.

5️⃣ Configure Post-Level Actions

Next to each post, click the gear icon (⚙️) to access the following 4 options:

Enable Auto Reply: Automatically replies to user comments on that post.
Enable Auto Comment: Posts a comment on the selected post using your preset templates.
Latest Comments: Shows recent comments received on that post.
Leave a Comment Now: Lets you manually post a comment directly from BotSailor.

6️⃣ Post ID Visibility

Each post has a unique Post ID, visible below the post preview.
You’ll need this when creating manual or targeted campaigns using ID.

7️⃣ Set Campaign by Post ID

Click “Set Campaign by ID” and paste the Post ID to directly manage or assign automation rules for that specific post.

8️⃣ Use the Manage Button

Click the Manage dropdown (top-left of the panel) to:

Manage Comment Templates
Manage Reply Templates
Manage Custom Fields (for capturing lead information from user comments)

📋 Summary Table

Feature	Purpose
Enable Full Page Reply	Run automation for every post on a page
Campaign Reports	Track all engagement and response stats
Post-Level Settings	Automate, comment, or monitor by post
Unique Post ID	Identify posts for ID-based campaigns
Set Campaign by ID	Target a specific post using its ID
Manage Templates & Fields	Customize reply/comment structure

❓ FAQs

Do I need to enable full page reply for every new post?
No. Once enabled, BotSailor will automatically detect and apply your automation settings to new posts.

What’s the difference between auto reply and auto comment?
Auto reply sends a message in response to a user's comment. Auto comment posts a public comment on your post using your saved template.

Can I use the post ID for any post?
Yes. You can copy any post’s unique ID and use it to configure campaigns directly with Set Campaign by ID.

How can I personalize comment replies?
Use the Reply Template Manager under the Manage dropdown to insert dynamic fields like names, emojis, and URLs.

Will this work with scheduled posts?
Yes. As long as full page automation is active, BotSailor will detect scheduled posts once they go live.

🏁 Conclusion

Facebook Comment Automation in BotSailor enables effortless engagement, faster lead generation, and a more professional social presence. Whether you're running promotions, managing customer inquiries, or just keeping your brand active — automating your comment replies and inbox messages keeps your workflow smooth and your audience engaged.

🚀 Start automating today and never miss another comment again.