#2485-Click-to-WhatsApp Ad Attribution in Webhook

K-Tune
#1
K-Tune

Hello BotSailor Team,


We are running Meta Click-to-WhatsApp ads and using BotSailor webhooks to push WhatsApp lead data into our CRM.


Currently, the webhook does not provide Click-to-WhatsApp attribution details such as:


- ad_id

- adset_id

- campaign_id

- campaign_name

- ad_name

- adset_name

- source (Meta Click-to-WhatsApp)

- utm parameters (utm_source, utm_campaign, utm_ad, etc.)

- WhatsApp click ID / referral data (if available)


Because of this, we are unable to:

- Track which Meta ad generated the WhatsApp conversation

- Attribute conversions correctly

- Optimize ads based on actual WhatsApp performance

- Sync accurate data with our CRM and analytics tools


Request:

Please add Click-to-WhatsApp ad attribution fields in BotSailor webhook payload, similar to how website pixel or conversion API data works.


This feature will be extremely helpful for businesses running high-scale WhatsApp ads and doing performance marketing.


Thank you for considering this request.

Looking forward to your response.


Best Regards