#2728-Include All Outgoing Messages in Webhooks

Hi Team,

We would like to request an enhancement to the outbound webhook functionality.

Currently, the webhook does not provide the template name and message content for outgoing messages sent through templates api, broadcasts, and sequences, even when the messages are successfully delivered.

We request that the outbound webhook capture and send the template name, message content also for all outgoing messages.

Please review and consider implementing this feature.

Thank you.

Thank you for the suggestion! We have implemented this enhancement — the outbound webhook now includes the template name and message content for all outgoing messages, including Template API sends, broadcasts, and sequences.

Please check and let us know if everything works as expected.

We are still facing the following issues with the outbound webhooks:

1. Incomplete Webhook Data: The webhook is triggered, but the payload does not include the template ID and template name used to send the message.
2. Sequence Messages: We are not receiving webhook events for messages sent through sequences.
3. Broadcast Messages: We are not receiving webhook events for messages sent through broadcasts.

Expected Outcome:

• The webhook payload should include the template ID, template name, and message content for every message sent.
• Webhook events should also be triggered for messages sent through sequences and broadcasts.

Could you please investigate these issues and update the webhook functionality to ensure that all required message details and events are captured?

Thank you.

Please check the webhook responses once again. If the issue persists, kindly confirm the details so we can investigate further.