Trigger Email Campaigns from Chatbot Conversations- Email Automation

Engage your audience instantly and grow your email list by connecting your chatbot with top email marketing platforms. BotSailor allows you to trigger email campaigns directly from conversations on WhatsApp, Facebook Messenger, and Instagram by collecting user emails and automatically sending them to platforms like Mailchimp, ActiveCampaign, Brevo (Sendinblue), and Mautic. This tutorial will show you how to set up BotSailor to collect user emails through chat flows and send them to your preferred autoresponder list.

🔍 What You'll Learn

• How to configure autoresponder integration in BotSailor

• How to collect email from chatbot users

• How to trigger autoresponder sync automatically

• How to test your bot and confirm email syncing

💡 Why Use Autoresponder Sync in Chatbots?

Autoresponders help you:

• Automatically build segmented email lists from bot users

• Launch drip email campaigns from chat triggers

• Save time by syncing contacts to ActiveCampaign, Mailchimp, Brevo, or Mautic

• Increase engagement using multichannel automation

⚙️ Step-by-Step Setup

Step 1: Select your Bot

Go to Bot Manager from the left menu and select your connected WhatsApp, Messenger, or Instagram business account.

Step 2: Go to Bot Configuration

1. In the Bot Manager panel, scroll and click Configuration.

2. Find the Auto Responder section.

Here you will see input boxes for:

• ActiveCampaign List

• Mailchimp List

• Brevo List

• Mautic List

📌 Paste your respective autoresponder list ID or unique identifier (depending on the platform).

Step 3: Create a New Bot Reply Flow

1. Click on Bot Reply > Create.
   
   
   
   

Step 4: Add User Input Flow

1. Give it a reference name like “email send to autoresponder.”

2. Set the trigger keyword, e.g., sendmail.

From the message block, select User Input Flow.

Then:

1. Create a new flow campaign (e.g., “Email collect”).

2. Add a new question block.

Step 5: Configure the Email Question BlockIn the question setup:

• Use Free Keyboard Input (for typed email)

• Set question text: What is your e-mail?

• Set reply type: Email

• Save to system field: Email

• Then Save
  
  
  

Step 6: Add Thank You Message

After the user gives their email, link a Text message block that replies with a thank you message (e.g., “Thanks!”).

Click Save to complete your flow.

Step 7: Test the Flow in WhatsApp

Trigger the flow by sending the keyword (sendmail) in WhatsApp. You’ll see:

• The email prompt from the bot

• Your email gets saved

• A thank you message confirms the input
  
  
  
  

Step 8: Confirm Contact Sync in Autoresponder

Go to your Mailchimp, ActiveCampaign, or other autoresponder platform. You will see the submitted email added automatically under your synced list.

💡 Tips for Success

• Always validate email input with reply type = Email.

• You can send other details like name or phone using additional questions in the same flow.

• Add tags in your autoresponder to track sources like “BotSailor WhatsApp.”

• Use Zapier if you want to go beyond the supported autoresponders.

FAQs

Can I use multiple autoresponders at once?
Yes, you can configure all four (Mailchimp, ActiveCampaign, Brevo, Mautic) if needed. BotSailor sends data to all configured lists.

Does this work on Messenger and Instagram too?
Absolutely! The flow logic remains the same across all supported platforms.

Can I collect customers name and phone number too?
Yes. Just add more questions in the User Input Flow.

What happens if the user gives an invalid email?
If the reply type is set to Email, BotSailor will validate the input and prevent invalid formats.

How fast is the autoresponder sync?
It is real-time. The moment a user submits, it hits the connected platform's API.

Do I need to add my API key anywhere?
Yes, during the autoresponder integration setup under BotSailor’s platform settings (before using it in the bot).

Is it possible to sync data to Google Sheets instead?
Yes. Right below the autoresponder section, there’s a Google Sheet integration option.

Can I use this for lead magnet campaigns?
Definitely! Ask for emails and deliver downloadable files or drip sequences via email.

Will unsubscribed users be removed from the autoresponder?
No. BotSailor only pushes new subscriber data. You must handle unsubscribes from the autoresponder platform.

Is there a limit to how many emails can be collected?
No hard limit from BotSailor, but check your plan with the autoresponder service.