Welcome to BotSailor Help! Just use the email OTP to sign in and track your tickets. Password login isn’t needed anymore.
Use Case: When someone submits a contact or lead form on your website, immediately trigger a WhatsApp conversation to qualify the lead.
Example WhatsApp Message:
“Hi John, thanks for reaching out! What service are you most interested in? (Web Design / Marketing / Automation)”
Why it matters:
Use Case: A visitor books an appointment via WPForms — automatically confirm the booking and share next steps over WhatsApp.
Example WhatsApp Message:
“Hi Sarah, your consultation is booked for Thursday at 3 PM. We’ll call you at this number. Reply ‘CONFIRM’ to lock it in.”
Why it matters:
Use Case: After an order is placed via a WPForms-based product order form, trigger a WhatsApp message confirming the order and optionally show the WhatsApp catalog.
Why it matters:
Use Case: Upon a newsletter or event signup, send a WhatsApp message to welcome and inform users.
Example WhatsApp Message:
“Thanks for signing up for our webinar! We’ll send you the link here 1 hour before we go live.”
Why it matters:
Use Case: After service delivery or interaction, send a quick feedback form on WhatsApp automatically via WPForms webhook.
Example WhatsApp Message:
“Hi! Can you take 20 seconds to rate our service? Click below to begin.”
Why it matters:
Use Case: When a customer submits a WPForms support request, instantly send a WhatsApp message with a ticket reference.
Example WhatsApp Message:
“We’ve received your support request. Your ticket ID is #4857. We’ll get back within 1 hour.”
Why it matters:
Use Case: A visitor fills out a product inquiry form asking about availability, pricing, or features. Instantly send a WhatsApp message with product details or a follow-up question.
Example WhatsApp Message:
“Hi Alex! Thanks for your interest in our leather backpack. Would you like to see color options or delivery time?”
Why it matters:
Use Case: When someone submits a quote request form (e.g., for software, services, or bulk pricing), BotSailor triggers a WhatsApp message acknowledging the request and offering next steps.
Example WhatsApp Message:
“Thanks for your quote request, David! Our team is reviewing the details and will reach out within 2 hours. In the meantime, can you confirm your budget range?”
Why it matters:
Use Case: A user registers for a webinar via WPForms, and BotSailor sends a WhatsApp message 24 hours and 1 hour before the event with details and a join link.
Example WhatsApp Message:
“Hi! Your webinar ‘Marketing Automation 101’ is tomorrow at 4 PM. We’ll remind you again 1 hour before we start. See you there!”
Why it matters:
Use Case: When a candidate applies for a job via WPForms, automatically confirm receipt via WhatsApp and provide further instructions or estimated review time.
Example WhatsApp Message:
“Thanks for applying to our Digital Marketing role, Ayesha! Our HR team will review your application this week. Stay tuned!”
Why it matters:
Use Case: User signs up for a free trial, demo, or downloadable resource. Instantly deliver access via WhatsApp for better visibility than email.
Example WhatsApp Message:
“Here’s your link to start the 14-day trial: [link]. Let us know if you have questions—we’re here to help!”
Why it matters:
Use Case: A user fills out a form to check delivery status or track a shipment. BotSailor sends real-time updates via WhatsApp using order ID or phone number.
Example WhatsApp Message:
“Your package is on the way! 📦 Expected delivery: Thursday. Track here: [link]”
Why it matters:
Use Case: After a user submits a form confirming a purchase, trigger a WhatsApp message offering related items, upgrades, or add-ons.
Example WhatsApp Message:
“Thanks for your purchase! Would you like to add a travel pouch for only $5 more? Just reply YES and we’ll include it.”
Why it matters: