BotSailor Reseller: Configure Multilingual Support for Your Users

In today's globalized market, providing a localized experience is crucial for business success. BotSailor's Reseller Language Configuration empowers you to offer your users a truly multilingual platform, enhancing user experience and expanding your reach. This documentation will guide you through the process of adding, managing, and translating languages within your BotSailor Reseller panel.

What is BotSailor Reseller Language Configuration?

The BotSailor Reseller Language Configuration feature allows you to manage the available languages within your reseller environment. This means you can:

Add New Languages: Introduce support for various global languages to cater to a diverse user base.
Translate System Text: Localize the entire BotSailor interface and system messages into the languages you add.
Provide a Localized Experience: Enable your users to interact with BotSailor in their preferred language, making the platform more accessible and user-friendly.

Why is Multilingual Support Important for BotSailor Resellers?

Implementing multilingual support offers significant advantages for BotSailor Resellers:

Expanded Market Reach: Break down language barriers and appeal to a wider international audience, increasing your potential user base.
Enhanced User Satisfaction: Users prefer interacting with software in their native language. Providing this option significantly improves their experience and satisfaction.
Improved User Engagement: A localized interface makes the platform easier to understand and navigate, leading to higher engagement and retention rates.
Competitive Advantage: Stand out from competitors by offering a truly global and inclusive platform.
Better Customer Support: Reduce language-related communication issues, making your support more efficient and effective.

How to Configure Languages in BotSailor Reseller Panel

Follow these steps to effectively manage languages in your BotSailor Reseller account:

1. Accessing Language Settings

Navigate to your BotSailor Reseller dashboard.
In the left sidebar, go to Settings & Integration.
Click on Language under the "Settings & Integration" menu.

2. Adding a New Language

If no languages are currently added, you will see a screen prompting you to "Add Language."

Click the Add Language button.
A pop-up window titled "Add Language" will appear.

Click on the "Select Language" input field. This will display a dropdown list of available languages.

Choose the language you wish to add (e.g., Bengali).
Click the Save button.

You will see a success message: "New language added successfully." The newly added language will now appear in your language list.

3. Managing Existing Languages

After adding languages, you'll see a list of all configured languages.

View Language Details: Click the "eye" icon next to a language to view its details or access translation options.

Delete Language: Click the "trash can" icon to remove a language from your system. Be cautious, as this will remove all associated translations.

4. Translating BotSailor Content

Once a language is added, you can start translating the BotSailor interface and content.

From the "Languages" list, click the "eye" icon next to the language you want to translate (e.g., Bengali).
You will be directed to the "Translation" page. Here you'll see a table with "Key," "English," and your chosen language (e.g., "Bengali") columns.
You can search for specific phrases using the search bar.
To translate a specific piece of text:

Click the "pencil" (edit) icon in the column of the language you are translating.
Enter the translation in the input field.
Click outside the input field to save the translation, or press Enter.

Translate with AI: BotSailor offers an "Translate with AI" option to quickly translate content. Click this button to leverage AI for bulk translations. Review AI-generated translations for accuracy.
Note: AI Translate requires Google API to be configured in your BotSailor Reseller panel.
Apply Changes: After making manual translations or using AI, click Apply Changes to save all modifications.
Clear All: If you want to remove all translations for the selected language, click Clear All.

5. Setting User Interface Language

Users can select their preferred language from their profile settings.

Users need to go to their Account Settings.
Under the "Language" dropdown, they will find the list of languages you have configured.
They can select their desired language.
Click Update to apply the changes. The BotSailor interface will then be displayed in their chosen language.

Tips for Effective Language Configuration

Prioritize Popular Languages: Start by adding languages most relevant to your target audience.
Leverage AI Translation Wisely: While "Translate with AI" is efficient, always review AI-generated translations for context, accuracy, and natural flow. Human review is crucial for high-quality localization.
Consistent Terminology: Ensure consistent use of terminology across all translations to maintain clarity and professionalism.
Regular Updates: As BotSailor evolves, new text strings may be introduced. Regularly check for untranslated keys and update your language files.
Test Thoroughly: After configuring and translating, thoroughly test the platform in each language to ensure everything displays correctly and functions as expected.

Frequently Asked Questions (FAQs)

Q: Can I add any language to BotSailor?
A: Yes, BotSailor supports adding a wide range of languages.

Q: How do users change their language?
A: Users can change their language in their personal account settings.

Q: What happens if a translation is missing?
A: If a translation is missing for a specific text string, BotSailor will default to English (System).

Q: Can I use AI to translate all content at once?
A: Yes, the "Translate with AI" feature can translate content in bulk, but always review for accuracy.

Q: How do I delete a language?
A: You can delete a language from the "Languages" list by clicking the "trash can" icon next to it. Be aware this removes all its translations.