We are raising an urgent security concern regarding the BotSailor white-label platform.
It appears that one or more client accounts have been accessed without authorization, and spam / unsolicited messages are being sent from their accounts without their knowledge or consent.
This is a critical issue that directly impacts client trust, account integrity, and business reputation. Based on the attached proof, there is strong reason to believe this may be a security breach or unauthorized system access incident.
We need your team to treat this as highest priority and immediately investigate:
- How unauthorized access was possible
- Whether login credentials / sessions were compromised
- Whether this issue is isolated or affecting multiple accounts
- What immediate preventive measures are being taken
- A clear resolution timeline
Please provide an urgent response and resolution before this spreads to other client accounts. If this is a platform-level vulnerability, it must be patched immediately to prevent wider damage.
Attached proof has been shared for your investigation.
Awaiting an immediate and strict resolution on priority.