Webchat
Browse categories in this section to find articles and guides.
Automation
Webchat automation helps businesses communicate with website visitors instantly through automated conversations. It uses chatbot technology to answer common questions, collect customer information, provide product details, and guide users toward the
Data Collection
BotSailor’s webchat data collection feature allows businesses to collect visitor information through a chatbot embedded on their websites. The chatbot can ask visitors for details such as their name, email address, phone number, preferences, and ques
AI
Webchat AI in BotSailor enables businesses to add an AI-powered chatbot to their websites to interact with visitors automatically. It can answer customer questions, provide product or service information, guide users, and offer instant support 24/7.