How to Connect a Telegram Bot to BotSailor

This guide explains how to create a Telegram chatbot with BotFather and connect it to BotSailor. You will create a bot, securely copy its token, and link it to your BotSailor account so you can manage its conversations and subscriber activity from one workspace.

Prerequisites

Before connecting Telegram to BotSailor, make sure you have:

• ● An active Telegram account
• ● A BotSailor account
• ● A Telegram bot username
• ● The bot token generated by BotFather

Why Choose Telegram Chatbot for Customer Support and Broadcasting in 2027?

With WhatsApp Business API's latest pricing changes, businesses are increasingly exploring affordable alternatives for customer support and marketing automation.

Telegram offers two major advantages: free chatbot messaging and free broadcasting within its standard Bot API limits. Unlike WhatsApp Cloud API, Telegram does not charge per ordinary support reply or standard broadcast message.

With BotSailor, you can take advantage of these benefits by automating customer support, creating messaging sequences, and sending broadcast campaigns to your Telegram subscribers.

Want to see how much your business could save?

WhatsApp API Pricing 2027: Why Telegram Chatbots & Free Broadcasting Are the Smart Alternative

Step-by-Step Instructions

Step 1: Create Your Telegram Chatbot

The first step is creating a bot inside Telegram. Telegram provides an official bot-management account called BotFather, which allows users to create and configure Telegram bots. Telegram’s official documentation confirms that users can create a bot by opening BotFather, using the /newbot command, and following the instructions to receive a bot token.

1. Open Telegram and Search for BotFather

1. 1 Open the Telegram mobile application, desktop application, or web version.
2. 2 In the search bar, type @BotFather.
3. 3 Select the official BotFather account, not an unofficial account with a similar name.

BotFather is Telegram’s official tool for creating and managing bots.

2. Start a Conversation with BotFather

1. 1 Open the BotFather conversation.
2. 2 Select the Start button, or type and send /start.
3. 3 Review the commands BotFather displays for creating and managing Telegram bots.

3. Create a New Telegram Chatbot

Type the following command and send it to BotFather:

BotFather will ask you to provide two pieces of information:

• ●Bot display name: This is the name users will see when they open or interact with your bot. Examples include BotSailor Support Assistant, ABC Store Customer Care, Digital Marketing Helper, and My Business Assistant. Your display name does not necessarily have to end with “bot.”
• ●Bot username: Choose a unique username that is available and ends with bot. Examples include ABCSupportBot, MyStoreAssistantBot, Semibot, and MarketingHelpBot.

If your preferred username is unavailable, try adding your company name, location, service, or another relevant word. Examples include ABCStoreBDbot, ABCOfficialSupportBot, and ABCSalesAssistantBot. Avoid making the username unnecessarily long or difficult to remember.

4. Copy and Save Your Bot Token

After your bot has been created successfully, BotFather will provide a Bot token. The token acts like a private password that allows another system, such as BotSailor, to communicate with and control your Telegram bot.

1. 1 Copy the complete bot token provided by BotFather.
2. 2 Save it somewhere secure. You will need it during the BotSailor connection process.

Step 2: Connect Your Telegram Chatbot to BotSailor

After creating your Telegram bot and copying its token, you can connect it to your BotSailor account. This integration links the bot you created with BotSailor, so you can manage its conversations and subscriber activity from the same workspace.

1. Log In to Your BotSailor Account

1. 1 Open the official BotSailor website.
2. 2 Log in using your account credentials.
3. 3 After logging in, locate the BotSailor dashboard.

2. Open the Telegram Connection Section

1. 1 From the BotSailor dashboard, locate the Connect Account section.
2. 2 Select the Telegram option.
3. 3 Open Connect Bot.

Depending on dashboard updates, the menu may appear as:

BotSailor's current documentation describes this section as the location where users can paste their Telegram bot token and connect the bot.

3. Paste Your Telegram Bot Token

1. 1 Find the field labeled Telegram Bot Token or a similar name.
2. 2 Paste the complete token you copied from BotFather.
3. 3 Before continuing, check that no characters are missing, no extra spaces were added, the token belongs to the correct bot, the token has not been revoked, and the bot has not been deleted.

4. Select Connect

1. 1 After pasting the token, click the Connect button.
2. 2 BotSailor will verify the token and attempt to connect with your Telegram bot.
3. 3 If the token is valid, your bot should appear in your connected Telegram bot list.

5. Confirm the Connection

1. 1 Review the bot information displayed in BotSailor.
2. 2 Confirm that the bot name, Telegram username, bot profile information, and connection status are correct.

Success Verification

After connecting the bot, review the connected bot information in BotSailor and confirm the following details:

• ● The bot name is correct.
• ● The Telegram username is correct.
• ● The bot profile information is correct.
• ● The connection status is displayed correctly.

Next Steps

After the connection, you can use BotSailor for Telegram chatbot automation, including:

• ● Keyword-based replies
• ● Follow-up sequences
• ● Other available engagement workflows
• ● Broadcast campaigns to your Telegram subscribers

Managing a connected Telegram bot through BotSailor provides access to automation tools for creating keyword-based replies, chatbot workflows, AI features, and engagement strategies.

For more information about Telegram pricing alternatives, read:WhatsApp API Pricing 2027: Why Telegram Chatbots & Free Broadcasting Are the Smart Alternative.