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Platforms
WhatsApp
WhatsApp marketing automation for sales & support.
Facebook
Facebook Messenger automation for ads, comments & sales.
Instagram
Instagram DM automation for Reels, Stories & lead capture.
Telegram
Telegram bot automation for groups, DMs, broadcasts & AI support.
Website Chat
Website chat widget automation for lead capture, AI support & handoff.
Products
Visual Flow Builder
Build customer journeys visually — conditions, data, APIs, and AI. No code.
Shared Inbox
Omnichannel inbox & CRM for WhatsApp, Instagram, Messenger, Telegram, and web chat.
WhatsApp Broadcasting
The most-used BotSailor feature: segmented WhatsApp campaigns, custom fields, and delivery reports.
WhatsApp Webhook Workflow
Any third-party webhook—Shopify, WooCommerce, Sheets, CRM, or your API—into an approved WhatsApp template.
User Input Flow
Ask one question at a time, validate every reply, and save it to the right custom or system field.
Shopify Automation
Built-in order notifications, COD verification, cart recovery, and a Shopify AI Agent on WhatsApp.
Drip Campaign
Timed sequence messages on WhatsApp, Messenger, Instagram, and Telegram, inside or outside the 24-hour window.
AI Agents
AI Agents Overview
Discover how a team of specialized agents turns conversations into revenue.
By role
Lead Qualification AI Agent
Qualify, score, and route leads on WhatsApp 24/7.
Customer Support AI Agent
Knowledge-based replies and human handover.
Sales AI Agent
Photos, catalogs, pricing, and human handoff.
Commerce
Shopify AI Agent
WhatsApp sales and automation for Shopify stores.
WooCommerce AI Agent
WhatsApp sales and automation for WooCommerce stores.
Industries
Healthcare
Patient support, scheduling, and follow-ups.
Finance
Lead qualification and secure support routing.
E-commerce
Cart recovery, orders, and store support.
Retail B2C
Retail support, cart recovery, and re-engagement.
Real Estate
Property leads, showings, and inquiries.
Restaurant
Reservations, orders, and guest engagement.
Education
Admissions, counseling, and student engagement.
SaaS
Leads, demos, onboarding, and retention.
Logistics
Tracking, delivery updates, and support.
Agencies
Leads, consultations, and client comms.
Resources
Knowledgebase
Find answers, guides, and resources all in one place.
Blog
Latest insights, tips, and updates from our team.
API Documentation
Comprehensive guide to BotSailor APIs and integrations.
Forum
Join discussions and connect with the BotSailor community.
Video Tutorials
Step-by-step official videos to learn features quickly.
Bug Report
Report issues you experience and help us improve BotSailor.
Feature Request
Contribute new feature ideas and help shape the future roadmap.
What's New
Stay updated with the latest product releases and fixes.
Corporate Social Responsibility
Learn about our social and environmental initiatives.
Life at BotSailor
Discover our culture, people, and workplace stories.
WC Plugin
Recover sales with automated WooCommerce abandoned cart webhooks.
Newsletter
Stay updated with the latest product releases and fixes.
Contact (Ask)
Get in touch through your preferred communication channel.
Support (Technical)
Need assistance? Our technical experts are ready to help.
Priority Support (Special)
Dedicated support channel reserved for customers spending $500+ monthly.
Partners
White Label Reseller
Launch your own branded AI Agent SaaS.
Affiliate
Join affiliate program and earn recurring commissions.
Pricing
Pricing Plans
Compare subscription options and choose the right plan.
Whitelabel Reseller
Post-paid reseller billing based on users and subscribers.
BotSailor AI
Unlock next-level automation with BotSailor AI.
Services
Expert assistance for setup, verification, and onboarding.
Dashboard
Dashboard
Forum
Bug Report
Bug Report
Found a bug? Report here
Search By Tags
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Duplicate
Bug Report
RESOLVED
4
Sent messages delayed appeaering in Shared Inbox
Jeff
9 months ago
Last reply
: Jeff
9 months ago
Bug Report
RESOLVED
10
Push Notification Not Working On PWA
Raj
10 months ago
Last reply
: Kamrul Hasan
9 months ago
Bug Report
RESOLVED
2
Send to Failed Webhook Not Functional
Muhammad Annas
10 months ago
Last reply
: Kamrul Hasan
10 months ago
Bug Report
RESOLVED
1
i need help and no one answer me
Event icon
10 months ago
Last reply
: Kamrul Hasan
10 months ago
Bug Report
RESOLVED
1
Google Contacts Import Not Working
Raj
10 months ago
Last reply
: Kamrul Hasan
10 months ago
Bug Report
RESOLVED
24
Live Chat Not Updating Without Manual Refresh
Ahj
10 months ago
Last reply
: Jeff
10 months ago
Bug Report
RESOLVED
1
you have to upload all media
Tarek Burhan
10 months ago
Last reply
: Kamrul Hasan
10 months ago
Bug Report
RESOLVED
5
Subscriber Import Name not Updating
Maxs
10 months ago
Last reply
: Maxs
10 months ago
Bug Report
RESOLVED
15
WhatsApp Webhook (in-bound) Workflow Issue
Maxs
11 months ago
Last reply
: Jeff
10 months ago
Bug Report
RESOLVED
13
wtf - Only 200 Chats loading
Sky Free
10 months ago
Last reply
: Jeff
10 months ago
Bug Report
CLOSED
7
Urgent Request to Withdraw Data Deletion Decision
Ahmed
10 months ago
Last reply
: BotSailor
10 months ago
Bug Report
RESOLVED
18
Shared Inbox – Bug Report - Urgent Fix Request
Maxs
11 months ago
Last reply
: Jeff
10 months ago
Bug Report
RESOLVED
1
Chat Segregation Problem Affecting Users
Support Team
10 months ago
Last reply
: BotSailor
10 months ago
Bug Report
RESOLVED
8
Signed pause error when entering chat as an agent
Admin.
11 months ago
Last reply
: Kamrul Hasan
10 months ago
Bug Report
IMPLEMENTED
1
Regarding Telegram's Group Bot
Ahmed Nahian
1 year ago
Last reply
: Mamuduzzaman Ronok
10 months ago
Bug Report
UNDER-REVIEW
8
5 Major Bug Need Fix Urgent
Ahmed
11 months ago
Last reply
: BotSailor
10 months ago
Bug Report
RESOLVED
5
Template bugs in default and duplicate entries
Jeff
11 months ago
Last reply
: BotSailor
11 months ago
Bug Report
RESOLVED
1
Smart Delay - has borken exsisting flows
Rakesh
11 months ago
Last reply
: Farhan Anjum
11 months ago
Bug Report
RESOLVED
8
New Whatsapp Appointment Bugs
Muhammad Annas
1 year ago
Last reply
: Admin.
11 months ago
Bug Report
RESOLVED
2
Chatbot suddenly stopped working for all account
Maxs
11 months ago
Last reply
: Maxs
11 months ago
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