Our team will be on Eid vacation from June 5 to June 14. During this period, support responses may be slower than usual — but rest assured, we’ll still be responding to your queries.
At BotSailor, we know that managing accounts across multiple reseller platforms can get confusing—especially if you signed up a while ago and now don’t remember which reseller you originally registered under. In other cases, users might want to switch resellers to take advantage of better support, updated offers, or new features.
To make this transition as effortless as possible, we’ve built a secure, lightning-fast Account Migration process powered by email-based OTP (One-Time Password) verification. This ensures your account stays intact while giving you the freedom to move between resellers without any hassle.
No Need to Re-register: If your email is already in the system, you won’t be forced to create a new account.
Data Preservation: Your subscribers, automation flows, AI settings, campaign history, and analytics remain untouched.
User-Controlled: You’re in charge. Migrate at your convenience without having to contact support.
Secure: Email OTP ensures only you can approve the migration.
You visit the registration page under a different reseller. When you enter your email and click Sign Up, the system detects that your email already exists. Instead of blocking you, BotSailor shows a helpful message:
Email Already Registered
The email [email protected] is already registered.
If this is your email and you would like to migrate your account under this reseller, click the button below.
[Migrate My Account]
Clicking “Migrate My Account” sends a secure OTP code to your registered email. You’ll immediately see a success message on screen:
✅ Success
A verification code has been sent to your email.
Please check your inbox and enter the code to proceed with the migration.
You’re redirected to the OTP verification screen. Simply enter the 6-digit code from your email into the form and click Submit.
📧 Example Email:
We received a request to migrate your account under a new reseller.
To confirm this action, use the OTP below:
eg:435722
Enter the OTP on the BotSailor OTP verification page
Once verified, you’re shown a confirmation message:
🟢 You have been migrated successfully.
You’ll land on the login screen where you can log in with your email and password—now under the new reseller’s account.
✅ Key Benefits
|
Feature |
Benefit |
|
🔄 Easy Switch |
Change resellers without needing a new account |
|
🔐 Secure Verification |
Email OTP ensures only you can approve migration |
|
💾 Data Retained |
All your settings and data remain safe and untouched |
|
🚫 No Downtime |
Continue using your account instantly |
|
⏱️ Time-Saving |
Whole process takes less than a minute |
🙋♂️ Use Cases
🧠 Final Thoughts
At BotSailor, our goal is to give users full control of their account with maximum flexibility. Whether you're exploring new resellers or just trying to reconnect with your existing account, our OTP-based migration ensures a seamless experience—secure, fast, and frictionless.
💬 Ready to migrate? Just enter your email on the new reseller’s registration page and follow the quick verification process. That’s it!
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FAQs
What is BotSailor’s account migration feature?
It allows users to securely switch their account from one reseller to another using a simple email-based OTP verification, without losing any data.
Do I need to contact support to migrate my account?
No. The entire migration process is self-serve and can be completed by following the on-screen instructions and verifying via email OTP.
Will I lose any data during the migration?
Not at all. All your subscribers, automation flows, AI settings, campaign history, and analytics remain intact after the migration.
What happens if I enter my email on a new reseller’s registration page?
BotSailor will detect the existing account and prompt you with the option to migrate your account instead of creating a new one.
How long does the migration process take?
The entire process typically takes less than a minute, depending on how quickly you receive and enter the OTP.
Is it safe to migrate my account using email OTP?
Yes. The migration is protected by secure, one-time password (OTP) verification to ensure only you can authorize the switch.
Can I migrate back to my original reseller later?
Yes, you can follow the same process to migrate to any reseller, as long as your email is in the system.
What if I don’t receive the OTP email?
Check your spam or junk folder. If you still don’t receive it, try resending the OTP or ensure your email is entered correctly.
Can I use this migration feature if I forgot which reseller I signed up under?
Absolutely. Just enter your email on any reseller’s sign-up page, and the system will guide you through the migration if your email is already registered.
Will my login credentials change after migration?
No. Your email and password remain the same—you'll just log in under the new reseller's domain.
What is the BotSailor Reseller Program?
BotSailor’s Reseller Program allows agencies, entrepreneurs, and businesses to sell chatbot services under their own brand, manage their clients, and earn recurring income.
Can I customize the BotSailor platform with my own branding?
Yes. As a reseller, you can use a custom domain, logo, and branding to offer BotSailor as a White Label platform to your customers.
Are there any limits on how many users or clients I can onboard as a reseller?
No. You can add unlimited users or clients depending on your reseller plan. BotSailor is designed to scale with your business.
Can I offer my own pricing to my clients?
Yes. Resellers have full control over pricing, allowing you to set your own rates and packages for clients.
Is there any support for resellers from the BotSailor team?
Absolutely. BotSailor provides technical support, onboarding guidance, and marketing resources to help resellers succeed and grow.