Instagram DM automation is a game-changer for businesses looking to streamline customer communication and marketing. With BotSailor, you can automate replies, manage conversations, and build flows using your Instagram Business Account connected directly to Meta. This guide will walk you through the entire process of connecting your Instagram account to BotSailor via Facebook login.
From your BotSailor dashboard, click on "Connect Account" and navigate to Connect Instagram.
You’ll see a blue button labeled “Login with Facebook”. Click it.
📌 Make sure your Facebook account is already logged in and linked to your Instagram Business Account.
During the Facebook permission dialog:
⚠️ These permissions are necessary to allow BotSailor to access and manage your account smoothly.
You’ll now see a screen showing the complete list of access BotSailor is requesting:
Once completed, you'll be redirected back to the BotSailor dashboard. You should now see your Instagram Business Page listed under Connect Instagram.
Click the “Enable” button next to your connected page to activate the automation features.
By completing the steps above, your Instagram account is now successfully connected with BotSailor. You can now start building automated flows, replying to DMs, and managing subscribers—all from one platform. This is ideal for customer support, sales queries, or campaign engagement.
Yes. Only Instagram Business Accounts linked to a Facebook Page are supported.
Yes. You can connect and manage multiple accounts from the same dashboard, as long as they are properly linked to Facebook Pages.
Ensure your Instagram account is:
Yes. BotSailor uses Meta’s official API and login system, and your data is protected by OAuth-based token permissions.
No. Everything is handled through Facebook's secure login and Meta API. You don’t need any third-party plugins or browser extensions.
Yes. Once your account is connected and enabled, go to Live Chat → Instagram, and you’ll be able to reply to incoming DMs instantly from the BotSailor dashboard.
If you remove BotSailor from your Facebook integrations:
Go to Instagram → Connect Account and click the "Disconnect" button.
⚠️ This will remove all automation features for that account, but your previous campaign data will remain safe unless manually deleted.
Yes. BotSailor gives you a “Clean Data” option to remove previously imported subscriber and message data, useful when connecting a different Instagram account.
Yes. BotSailor also includes Comment Automation for Instagram. Once your account is connected, you can manage auto-replies for posts, mentions, and comment inbox filtering.
Typically, once connected and authorized, the session remains active. However, if you change your Facebook password, remove app access, or change Instagram roles, you may be prompted to reconnect.