Telegram Group's bot didn't respond with user name
Sarower
The telegram bot is replying fine by mentioning the user name. but when any user from the Telegram group triggers any keyword instead of having the bot username mentioned it doesn't reply with the user name. It replies without a user name.
Please see those screenshots here:
Group reply: https://bizzfair.com/telegram/livechat/conversation/file/preview/sent/photo?url=https%3A%2F%2Fbot-data.s3.ap-southeast-1.wasabisys.com%2Flivechat%2F2024%2F9%2Ftelegram%2Flivechat-376-1725881463.png
bot reply: https://bizzfair.com/telegram/livechat/conversation/file/preview/sent/photo?url=https%3A%2F%2Fbot-data.s3.ap-southeast-1.wasabisys.com%2Flivechat%2F2024%2F9%2Ftelegram%2Flivechat-376-1725881471.png
Please see those screenshots here:
Group reply: https://bizzfair.com/telegram/livechat/conversation/file/preview/sent/photo?url=https%3A%2F%2Fbot-data.s3.ap-southeast-1.wasabisys.com%2Flivechat%2F2024%2F9%2Ftelegram%2Flivechat-376-1725881463.png
bot reply: https://bizzfair.com/telegram/livechat/conversation/file/preview/sent/photo?url=https%3A%2F%2Fbot-data.s3.ap-southeast-1.wasabisys.com%2Flivechat%2F2024%2F9%2Ftelegram%2Flivechat-376-1725881471.png
Hi its been 3 days now, can i know when roughly this will be fix? thanks
Hi any update ?
We are working on it. A big update is coming soon, so we are not updating any bug fix right now. Thank you for understanding.
Hihi so is this fix by now ? has the big update completed?
Joel
We deeply value your patience and are truly sorry for the delay in providing this update. The issue was complex to resolve, which is why it took some time.
We greatly appreciate your understanding and support. If you have any other concerns, feel free to reach out to us at any time.
Thank you