CTA Variable Button Not Working
Gowsicraja
#1
Gowsicraja
(Last updated )
I am Trying to Create a CTA Button Message Template in Meta WhatsApp Manager , CTA Button contains Variable URL , After sync with Botsailor's Panel by choosing the variable , the message body , footer , CTA Link are gone and asking again to approve it , can't able to send , let me know how to use use variable link option in botsailor panel which Meta is Supporting

Kindly Fix the Bug

thank you

Screenshot's images :

https://ibb.co/7R8C6Qm
https://ibb.co/TT9h9WR
https://ibb.co/LNMXqgP
https://ibb.co/8KM0VgT
#2
Dishang Shah
Yes even I created template on meta and tried to sync with BS not working.. Please fix this and bring variable option in Buttons
#3
Yashodhan Natekar
If we have facility to create template and approved from this system. So now need to do only upgradation of Template Manager Option. Please follow WhatsApp Template Manager.

Currently all types of buttons, flows, catalog, order details, authentication, all utility options in WhatsApp Manager.

Now expect working from BS system only. We all are also expect BS have all one roof solutions.
#4
BotSailor
#1

Gowsicraja

Sync template from Template manager may not seen properly in our Template Manager. However it will work fine.

It didn't send message because the variable you have used doesn't have any value. That's why it's come as blank. Make sure the variable or custom variable has data.

Thanks
#5
BotSailor
I believe you have used custom variable during map the template. When sending message, that subscriber doesn't have any value for that custom field. That's the reason. You better use free variable and put the value during sending message.

Thanks
#6
BotSailor
We are making a instruction content as blog and a instructional video how to use variable in CTA button created inside Template Manager. We will release it very soon.

Thanks
#7
BotSailor
We have created a blog here about how to send dyamic url in WhatsApp message template button https://botsailor.com/blog/use-dynamic-url-in-calltoaction-button-in-a-message-template
#8
Gowsicraja
thanks a lot for this guidance , its working fine
#9
Dishang Shah
Working like charm!!
Thanks for such small small improvements..
#10
BotSailor
You are most welcome :)
#11
Arikrishnan
(Last updated )
Team its not working with API and webhook, I we have CTA with a dynamic variable, but in webhook workflow or API doesn't show that variable available in CTA . Fix that too.

buttons: Button at index 0 of type Url requires a parameter
#12
Dishang Shah
(Last updated )
#11

Arikrishnan

Yes not working in API & Webhook... pls fix now.
thanks
#13
Sarower
We are pleased to inform you that the issue has been resolved. Please check now. If you are still facing problems feel free to let us know.

Thank you
#14
Arikrishnan
(Last updated )
No still the variable not visible in API. Webhook its showing
#15
BotSailor
#14

Arikrishnan

API doesn't support it yet.

Thanks
#16
Arikrishnan
#15

BotSailor

Team provide update for API also as most of uses cases we are handling in API message
#17
Arikrishnan
We are getting this issue in webhook ""buttons: Button at index 1 of type Url does not require parameters
""
#18
BotSailor
I just have checked by from webhook workflow, it was working fine. Would you please check again now. And let us know what's happening.

Thanks