Possibility to manage agents and tags through the API
Joaquín Rodriguez
#1
Joaquín Rodriguez
Hi,

We need a new feature, the possibility to assign agents to conversations through the API, and also the possibility to assign Tags through the API.

This feature would improve BS very much. So please consider to implement ASAP.
#2
BotSailor
Thank you for your suggestion. It is possible, and we will implement it shortly.
#3
BotSailor
This API implementation is now under review.

Thanks
#4
BD
Happy to heard you are working
#5
BotSailor
We have considered the feature request for adding API for Team Member/ Agent and Tag/Label . We have assigned our developers to implement it.

We will update here about our progress periodically.

Thanks
#6
Ronok
(Last updated )
We already Update the feature (assign team member to conversation) Please check. And For update tags you can use the 'Subscriber : Update' Api using label_id. Thanks
#7
BotSailor
We have change some documentation , please check it