Possibility to manage agents and tags through the API

Hi,

We need a new feature, the possibility to assign agents to conversations through the API, and also the possibility to assign Tags through the API.

This feature would improve BS very much. So please consider to implement ASAP.

Thank you for your suggestion. It is possible, and we will implement it shortly.

This API implementation is now under review.

Thanks

Happy to heard you are working

We have considered the feature request for adding API for Team Member/ Agent and Tag/Label . We have assigned our developers to implement it.

We will update here about our progress periodically.

Thanks

We have change some documentation , please check it