#1897-Fundamental botreply API Issues

Admin.
#1
Admin.
(Last updated )

I reported this days ago, and I believe it should work without problems. These are basic features that need to be fixed as a priority:

botreply not sent if there are no keywords • When I trigger a botreply from the API without defining any keywords, the message is never sent. Requiring keywords for an API-triggered reply is unnecessary and should not block the response.Initial flow actions (tags, add/remove, sequences) do not execute • None of the steps configured in the “initial flow” run when using botreply from the API. • Tags are not applied or removed, and any sequences or assignments tied to the initial flow are ignored.Chained actions after the first function are ignored • If I link multiple functions under “Next Action,” only the first function is sent. • Subsequent messages or actions in the chain never execute, so the flow stops prematurely.

These issues prevent any meaningful automation via botreply and undermine the core functionality. Please address them above all other tasks, as they’re fundamental to using the API correctly.



Continuation (Next Action) Hang with No Pause Indicator • When a bot with a Next Action is executed via the API, it sends the initial message and then hangs, completely stopping responses for a few minutes. • In the chat interface, there is no “paused” or “waiting” status shown; it simply remains hung with no indicator. • After a few minutes, the bot resumes activity and the error log shows:
JSON Decode Error: Syntax error | Message String:


PLEASE FIX