Already connected api number suddenly stop receivi...

#1

Dishang Shah

2 months ago

Already connected api number suddenly stop receiving messages and we need to reconnect again and again after some hours than only it works.
please help me to get fix.
thanks

#2

Unick Sonu

2 months ago

I'm also facing this, please check and fix ASAP

#3

Sky Free

2 months ago

#1

Dishang Shah

Yes Im facing this issue for newly added numbers

#4

Raj

2 months ago

Yes, for my newly onboarded clients also facing same issue

#5

Ahammed Junaid

2 months ago

I am also facing this issue, for old number its working. Only for newly onboard its having issue

#6

BotSailor

1 month ago

I am not sure what actually happening for new accounts. It should work as like all others. If you still face problem, please someone create a support ticket and provide information in our support ticket to check the matter whats actually happening there.

Thanks

#7

Dishang Shah

1 month ago

#6

BotSailor

Yes as per our discussion on livechat please come on anydesk today 10am IST.
Can you check with META dev docs is there any changes or other users facing same issue?

#8

Kamrul Hasan

1 month ago

#7

Dishang Shah

Please contact us on WhatsApp and share your Anydesk ID; we are ready to connect with you.

Thank you.

#9

Dishang Shah

1 month ago

#8

Kamrul Hasan

This issue from META

#10

Dishang Shah

1 month ago

https://metastatus.com/whatsapp-business-api<br /> Issue resolved by META now working.
thanks

#11

Kamrul Hasan

1 month ago

#10

Dishang Shah

Thank you for the information. We really appreciate it.