Need to see API messages report and messages
WhatsApp
Hello Team,
My clients are asking to show the API message in the chat window.
Objective:
- What I understand is they want to see if their messages are sending or not
- if the message content is correct or not
- How many API messages are being sent
- Any other related information
Possible Solution:
In the chat window, give a tab just like "Unread" or "Archived" -- it can be "API". In this filter, show all chats that have messages sent via API.
Enhancements:
Further to make it more usable, we can have a filter at the top to select the message template and filter chats as per the selected template, which has a message with that message.
Alternative Solution:
Give a module "API Logs", show all message logs here and give an option to open a chat window on the same page (in the chat window, show only one message which is sent in this API request). Additionally, a button to open full chat can be given.
My clients are asking to show the API message in the chat window.
Objective:
- What I understand is they want to see if their messages are sending or not
- if the message content is correct or not
- How many API messages are being sent
- Any other related information
Possible Solution:
In the chat window, give a tab just like "Unread" or "Archived" -- it can be "API". In this filter, show all chats that have messages sent via API.
Enhancements:
Further to make it more usable, we can have a filter at the top to select the message template and filter chats as per the selected template, which has a message with that message.
Alternative Solution:
Give a module "API Logs", show all message logs here and give an option to open a chat window on the same page (in the chat window, show only one message which is sent in this API request). Additionally, a button to open full chat can be given.
