Message Count

the message count is incorrect and it counts one sent message twice can we look at a fix for this please?

Thanks for your inquiries. let me give you a clear idea of how message credit works. When you send a message, it gives you 2 notifications: one for sending and another for message delivery reports. So, each time you send a message, it gets 2 webhook calls. So when you send a message it will count as 3 messages. And if you get a reply to that message, finally 4 messages will be counted. If you still facing problems or your message count is incorrect please contact our support desk here at https://botsailor.com/help/en/customer/login so that we can check on your account. Thank you. (updated reply with valid link- preiously replied by Sarwar vaiya.)