Message Count
tech_HPDS
the message count is incorrect and it counts one sent message twice can we look at a fix for this please?
Thanks for your inquiries. let me give you a clear idea of how message credit works. When you send a message, it gives you 2 notifications: one for sending and another for message delivery reports. So, each time you send a message, it gets 2 webhook calls. So when you send a message it will count as 3 messages.
And if you get a reply to that message, finally 4 messages will be counted.
If you still facing problems or your message count is incorrect please contact our support desk here at https://botsailor.com/tickets so that we can check on your account.
Thank you
And if you get a reply to that message, finally 4 messages will be counted.
If you still facing problems or your message count is incorrect please contact our support desk here at https://botsailor.com/tickets so that we can check on your account.
Thank you