
Error Recording Audio in Live Chat
Hello team When I click to record the audio in the chat and send it to the user, it shows the following error below: I'm getting the following error when trying to upload an audio file, and my customers are also experiencing the same issue: "Error (#100): Param file must be a file with one of the following types: audio/aac, audio/mp4, audio/mpeg, audio/amr, audio/ogg, audio/opus, application/vnd.ms-powerpoint, application/msword, application/vnd.openxmlformats-officedocument.wordprocessingml.document, application/vnd.openxmlformats-officedocument.presentationml.presentation, application/vnd.openxmlformats-officedocument.spreadsheetml.sheet, application/pdf, text/plain, application/vnd.ms-excel, image/jpeg, image/png, image/webp, video/mp4, video/3gpp. Received file of type 'audio/webm'." Please check as soon as possible, I am having problems with customers.
CEO
When I click to record the audio in the chat and send it to the user, it s...
Correct same error for me
We are checking the matter and try to fix it shortly. Regards
It has been fixed. Thanks for your patience and we are sorry for this temporary inconvenience. Regards