How BotSailor's Message Credit Works
Fatema Khatun
Understanding How BotSailors Message Credits Works
When you use our service, message credits are used as follows:
1. Sending a Message:
- Each message you send costs 1 credit.
- This applies whether you are messaging clients, customers, or team members.
2. Message Delivery:
- When a message is delivered (indicated by a double tick mark), 1 additional credit is deducted.
3. Read Status:
- When the recipient reads the message (indicated by a green tick mark), 1 more credit is deducted.
4. Recipient Reply:
- When the recipient replies to your message, another credit is deducted.
Summary:
- A two-way conversation results in a total of 4 credits being deducted:
- 1 credit for sending the message
- 1 credit for message delivery
- 1 credit for the recipient reading the message
- 1 credit for the recipient's reply
When you use our service, message credits are used as follows:
1. Sending a Message:
- Each message you send costs 1 credit.
- This applies whether you are messaging clients, customers, or team members.
2. Message Delivery:
- When a message is delivered (indicated by a double tick mark), 1 additional credit is deducted.
3. Read Status:
- When the recipient reads the message (indicated by a green tick mark), 1 more credit is deducted.
4. Recipient Reply:
- When the recipient replies to your message, another credit is deducted.
Summary:
- A two-way conversation results in a total of 4 credits being deducted:
- 1 credit for sending the message
- 1 credit for message delivery
- 1 credit for the recipient reading the message
- 1 credit for the recipient's reply