#1876-Webhook Workflow - Option to send multiple templates based on column value in sheet

Hello Team,

I have created a sheet.

Each column is triggering a different workflow right now (I have created a custom app script to trigger different workflow URLs based on which column is edited).

Although I have tried to make it easier for the client, it is still difficult for a non-tech client because each new template requires them to create a new workflow and then add its webhook URL in the sheet and then capture response and map column, etc.

This all becomes a little too much for a non-technical person.

Can we make it easier to send a different message based on the column value so that the customer can edit the workflow and simply add a new condition value and select a template?

Suggestion:

Half functionality is already there in the form of Send message based on conditions, which fulfils the requirement of applying column-based conditions.

Similarly, we can have a different section at last with the name of Send different message template based on conditions. In this section, have an option to add conditions similar to the reference section already available. There should be a template option along with the condition.

For example:

Select Data Field, Select Operator, Put Value, Select Template

Then, list the variables/upload fields.

An option to add more conditions should be there.

Problem in case of edit Workflow

Upload field attachments are not preserved. If I edit the workflow and save it, then it is being saved with an empty attachment, and then I am getting errors in the report that the attachment is missing.

Thank you for your suggestion. Currently, our webhook workflows support sending one template per call, and we do not have plans to add multiple template options at this time.

It is a suggestion to decide which template to send dynamically. This will enhance the user experience exponentially and will open new doors for more customisable webhooks.