Hi, guys.

When trying to broadcast an utility message, I'm getting the text in the Campaign report response log: template name (feedback_survey_form_1) does not exist in pt_BR

However, the template inside facebook has the language set to portuguese. And the entire message is in portuguese.

What can I do to fix that?

Please open a ticket with our support desk. Without thoroughly reviewing the account, it’s challenging to fully understand the issue. Once a ticket is created, our team will be happy to assist you.

Thank you.