Recurring Messages for Birthdays/Anniversary/Tasks
WhatsApp
Hello Team,
This is a use case for building a customer relationship.
We should have some option to send recurring messages, maybe from a Google Sheet or a new Tab in bot reply. Primarily, I am looking to have it for Birthday or Anniversary messages.
However, this can also be enhanced as a tasks-based reminder system.
For example, we can create a task, whether it be a:
- Birthday wishes to a customer (Maintaining a Google sheet for this is far easier option, rather than making data entry on the WhatsApp system itself)
- Customer follow-up
- Report creation reminder
We can define, what message we want to send, to whom and when to send it with an option to turn this reminder into a recurring one (Every week, date of month, every year etc.)
This is a use case for building a customer relationship.
We should have some option to send recurring messages, maybe from a Google Sheet or a new Tab in bot reply. Primarily, I am looking to have it for Birthday or Anniversary messages.
However, this can also be enhanced as a tasks-based reminder system.
For example, we can create a task, whether it be a:
- Birthday wishes to a customer (Maintaining a Google sheet for this is far easier option, rather than making data entry on the WhatsApp system itself)
- Customer follow-up
- Report creation reminder
We can define, what message we want to send, to whom and when to send it with an option to turn this reminder into a recurring one (Every week, date of month, every year etc.)
Yes very useful