Sending bots or bradcasting with API
Admin.
#1
Admin.
Hello

I urgently need for a client the option to send broadcasting templates via API.

My client needs to send a carousel of products from the catalog, but the only option is through a template, which must be activated with a bot. My client needs to send it via API.
I also see that it is possible to send a product carousel directly through a broadcasting campaign, but the API documentation does not specify how to send a template...

In short, I need to be able to send a template carousel directly via API.
By the way, carousel templates are only saved in English, when saving it in Spanish an error appears. I sent a screenshot of this to botsailor's WhatsApp.
#2
Kamrul Hasan
Hello Piloto Services,

Thank you for opening a thread on the forum. BotSailor has an API to send broadcast templates. For Spanish language templates, please try creating message templates from Meta. For more information, please open a ticket with our support team.

Thank you.
#3
Admin.
#2

Kamrul Hasan

Hello
I understand, but the documentation is not clear on how to send broadcast campaigns, and it does not specify whether you can send to one number or all those within the 24-hour window.
I resort to this because it is the only way to send a product carousel template without a bot, campaigns allow it, but I need to be able to send to specific numbers.

I understand that I can create Spanish product carousel templates in Meta, but this is an internal botsailor error that needs to be fixed. I am a client from America, so my clients are too, and I can't just tell them to do it from Meta...