Session Inactive Auto Message

Raj
#1
Raj

Hi , If anyone started a new conversation that agent or bot whoever replied and within 15 minutes or 30 minutes if the user didn't reply then automatically want to send a session inactive message , so if they are still need any help they will message or else we can mark as resolve of that particular chat kindly consider this

#2
Maxs
#1

Raj

Yes this required in past i told but team maybe forgot. this will help agent and customer what going on in conversation

#3
BotSailor
#2

Maxs

Yes, I can understand it. It's looks nice feature. I am considering it for next update. Thanks for your suggestions. Best Regards Konok