#1877-Shopify Tags Not Updating via Botsailor Automation

Muhammad Annas 8 months ago

Botsailor has suddenly stopped updating Shopify product tags as expected. Previously working automations (e.g., rules for tagging products based on conditions) are no longer applying tags, with no error notifications.

Thank you for bringing this to our attention. We are actively investigating the issue with your Shopify product tags and will update you as soon as possible. Thanks, Konok

The issue has now been resolved. Please don't hesitate to contact us if you experience any further problems.

Yes it has been fixed now. Thanks for the help. keep it up.

I have been facing this issue again . it works fine for some days but then suddenly stops. Occured 3-4 times in 2 weeks.

I have been facing this issue again . it works fine for some days but then suddenly stops. Occured 3-4 times in 2 weeks.

Okay, thank you for bringing this to our attention. We’ll run additional tests on our end. In the meantime, please open a ticket with our support desk—this will help us determine whether the issue is specific to your account.

Thank you!

Hello Muhammad Annas,

The problem has been fixed.

Thank you.

it was fixed but it happens again and again once in every week. Please find a permnanent solution for this. Thanks

Its again not working. Please check. It happens every week or after 2 weeks.